Service Provider Portal

PropOps is increasingly being required as a binding component in service tenders. Our goal is to make it as easy as possible for facility management companies, inspection agencies, and building service providers to include PropOps in their proposals.

PropOps for Service Providers

Transparency that benefits everyone.

PropOps integrates seamlessly into your existing systems—whether you're using an established CAFM system or an in-house solution. We deliberately avoid any kind of double data entry to prevent extra effort on the service provider side. Our approach: Every organization should be able to realize its own digitalization benefits using its current systems.

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PropOps is part of the tender. What now?

We’re glad you’ve been included in the tender process of one of our partners. We’re happy to support you with all aspects of data exchange in your tender processing. First step? Get in touch with us.

Contact

Email: ali.rasul@propops.com
Phone: +49 7141 3097372

Typical Process

Of course, we tailor the integration of your company and the properties you manage to your organization. Still, there is a typical process:

Tender Phase

Decision to Participate:

We support you early on by analyzing what challenges may arise if the contract is awarded to you.

A few weeks

Tender Phase

Proposal Submission:

We can help you sketch a possible implementation plan to meet the tender requirements—and connect you with colleagues in your company who already have PropOps experience if desired.

A few months

Award Phase

Kickoff

Together, we handle any necessary contracts, define contacts and work packages, and create a binding timeline for all key steps.

Immediately

Startup Phase

Integration Implementation

If your CAFM or ERP system is already connected to PropOps, we work together over a few weeks to complete the defined work packages. Chances are, we already know your system.

A few weeks to months

Startup Phase

Operational Staff Training

Even if your team continues to work in their own system, it helps to understand how the customer benefits from PropOps. Workflows are demonstrated in both systems.

At any time

Regular Operation

Ongoing Data Flow

We help you send automated, complete data updates to PropOps at least once daily and monitor the data flow especially during the initial phase.

After startup phase

Regular Operation

Interface Maintenance

Whether your system gets updated or replaced entirely, PropOps ensures that the data flow continues without interruption—that’s central to our service.

Permanent

PropOps Integration

At PropOps you are in good company.

Full Transparency, All Possibilities

Interface Documentation

Our REST API is openly documented. At https://connect.propops.com/, you and your technical staff will find authentication mechanisms, available routes, example responses, and the structure of objects and attributes.

  • Authentication via OAuth 2.0
  • 100% documentation is part of the playbook
  • 100% feature coverage
  • Foundation for PropOps Comply
Documentation
Easy Onboarding

The PropOps Playbook

Through many integration and operational projects, we’ve developed a number of building blocks over the years that form the core of our Playbook:

Minimum requirements for data delivery

Proven procedures for integration

Sample timelines and data flow diagrams

Templates for license agreements between PropOps and your organization

Technical documentation for PropOps Connect

Automated monitoring, reporting intervals, escalation paths, and reports

Structured training materials and established support process—documented and SLA-capable

Data protection documents and IT security documentation