Thanks to its cloud infrastructure, PropOps offers apps which run in a browser for the office and on a smartphone when you're at the property. This digitally integrates the subcontractor on the premises and the technical asset manager or property manager at their desk.
Developed on microservices that have been tried and tested for 10 years
Phase 1 and 2: Infrastructure FM
PropOps started in 2019 by mapping infrastructure facility management for the web and smartphones.
Regarded more as a proof of concept, PropOps had already developed into a stable, cloud-based FM system in the second half of the year.
Phase 3: Technical FM
2020 and Phase 3 were all about technical Facility Management and the onboarding of high-quality real estate portfolios and heavyweight FM contractors.
As a forerunner to 2021 and a sign of the direction of future innovation, 2020 saw the development of a prototype to connecting building technology to PropOps directly.
Contractor management and sensors
The automated allocation of assignments to contractors, together with automated management, will be introduced in 2021. In addition, on the basis of the knowledge gained in 2020, cross-manufacturer building technology will be methodically connected as a further data source independent of contractors.
The relaunch of the smartphone app, featuring the same functionality and identical information held in the cloud infrastructure in a mobile-friendly version, and a proof of concept for the sensible use of artificial intelligence will complete the year.
BIM, service optimisation, robotics and benchmarking
As the cornerstone of the digitisation strategy of real estate owners and their property managers, PropOps will focus on service robotics and the question of operational BIM in 2022.
In addition, PropOps would like to be actively involved in service optimisation (clean on demand, predictive maintenance) in 2022 and offer cross-portfolio benchmarking for building systems and contractors.